Frequently Asked Questions
Everything you need to know about our premium outdoor apparel.
What shipping options do you offer?
We provide standard and express shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a return label.
How do I care for my tweed garments?
To preserve the quality of the wool, we recommend professional dry cleaning only. Avoid machine washing or tumble drying, and always store your items in a cool, dry place.
Are your materials sustainably sourced?
Yes, we pride ourselves on using ethically sourced wool and sustainable manufacturing processes to ensure our outdoor gear is as kind to the planet as it is durable.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.